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This store has earned the following certifications.
Why Choose Our Undiluted Rose Oil? Our rose essential oil is 100% pure and natural, extracted from Rosa damascena flowers without any artificial additives or synthetic substances. Perfect for your aromatherapy needs.
Certified Organic At Its Best Our rose essential oil is organic certified, with strict supervision from BioCertification. This ensures that our oils and hydrosols are 100% organic. Trust in the quality and purity of our products.
Temperature Sensitivity & Natural Beauty Real rose oil forms white crystals at room temperature, which disappear when gently warmed. The oil becomes more viscous at lower temperatures due to this unique crystallization.
Family Farm and Rich Soils Controlled organic cultivation takes place on our own family farm located by the second longest river in Europe, the Danube. The rich soils of our region ensure the highest quality of production.
From Planting to Packaging We take care of every stage of production, from planting and harvesting to oil extraction and packaging. Our dedication to quality is unparalleled.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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