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This store has earned the following certifications.
PLEASE NOTE: Due to folding packaging, some items may arrive with creases. This is normal and won't affect the use. We recommend machine washing flat for 2-3 days to help wrinkles disappear, or using a hot iron over a wet towel for a complete removal.
ABSORBS MOISTURE AND DIRT: The Kitinjoy indoor doormats effectively trap water, mud, and dirt. Countless polyester fibers keep indoor areas clean and dry, even during rain, snow, or muddy weather.
STURDY & NON-SLIP: These doormats are made from high-quality polyester microfiber with sturdy braided edges for durability. Non-slip TP Rubber keeps them firmly in place, preventing trips and falls. Ensure the floor is clean and dry before use.
LOW PROFILE & VERSATILE: The 0.4 inch thickness makes these doormats suitable for most entrances, allowing smooth door opening and closing. With fashion design and multiple options, they are versatile for indoor and outdoor use, suitable for kitchen, front door, entrance, patio, garage, laundry, bathroom, and more.
EASY TO CLEAN: Clean doormats using a broom, vacuum cleaner, or machine wash separately in cold water with mild detergent. Dry naturally or on a low-temperature setting. Avoid using bleach or fabric softener.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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